Location: Lombardy, northwest Italy.
Population: 1,181,700 (official estimate for 2002).
Ethnic mix: 96.5% Italian, 1% Asian, 1% African, 1% European, 0.5% American.
Religion: Predominantly Roman Catholic.
Electricity: 220 volts AC, 50Hz; round two-pin or three-pin plugs are standard
Telephone area codes
The international direct dialling code (IDD) for Italy is +39, followed by area code:
Bologna 051 Pisa 050
Capri 081 Rome 06
Florence 055 Trieste 040
Genoa 010 Turin 011
Milan 02 Venice 041 Naples 081 Verona 045
Useful telephone numbers
Police, fire and ambulance: 113
APT, Via Marconi 1 (Piazza Duomo, MM1/3 Duomo). Tel. 02.72.52.43.00, fax 02.72.52.43.50. Open Mon-Fri 8.45-13.00, 14.00-18.00, Sat and Sun 9.00-13.00, 14.00-17.00. This office provides free information on what to see and do in the city, with leaflets, maps etc.
APT Central Station (MM1/3 Centrale F.S.). Tel. 02.72.52.43.60, 02.72.52.43.70. Open Mon-Sat 9.00-18.30, Sun 9.00-12.30, 13.30-17.00. Located on the first floor “departures gallery”. Information, leaflets, maps, and also hotel availability.
Milan Urban Center (Galleria Vittorio Emanuele 11/12, adjacent to Piazza Scala, MM1/3 Duomo). Open Mon-Fri 9.00-17.00, Sat and Sun closed. Information on events organized by the Municipality of Milan. Phone 02.8845.6370, 02.8845.6554/5.
Italy: 57.68 million (as of Dec. 1999/Instituto Nazionale di Statistica)
Milan: 1.27 million
GMT + 1 (called Central Europe Time, or CET)
GMT + 2 from March 26 to October 29 (Summer Time, or Daylight Saving Time 2000)
Average January temp: 1°C (34°F).
Average July temp: 22°C (72°F).
Annual rainfall: 1,012mm (39.8 inches).
To get to the stadium before the match, MM1 Lotto then free shuttle bus, or tram 24 from MM1 De Angeli. Seats are numbered, and so in theory you can get there any time: however it’s best to get to the stadium a bit early just to savour the pre-match entertainment. After the game, there are no shuttle buses, and so you can either walk to MM1 Lotto (15-20 minutes) or to Piazzale Axum to take tram 24 back to MM1 De Angeli or into the centre (MM1 Cordusio).
In restaurants, a tip of 5-10% is customary (unless “servizio” has been specified on the bill), though many Italians just leave a few euros on the table without worrying about calculating the percentage. All service personnel, such as hotel staff, taxi drivers and garage mechanics (car repairs), will appreciate a tip.<