Melbourne Airport Information
Address: Melbourne Airport Management, Locked Bag 16, Gladstone Park, VI 3043,
Australia
Location: The airport is located 22km (14 miles) northwest of Melbourne
Country code: 61
Airport code: MEL Number of terminals: 1
Telephone: (0)3 9297 1600
Fax: (0)3 9297 1886
E-mail: reception@melair.com.au
Website: www.melbourne-airport.com.au
Time zone: GMT + 11 (GMT + 10 between Apr-Oct)
Information and Help Desks
Melbourne Airport operates two information desks, located in Arrivals and
Departures, which are open at all times during flight operation hours. The
Travellers Information Service Desk (tel: (0)3 9297 1805) in the International
Terminal provides tourist information.
Airport Facilities
Money and communications
There are several banks offering a limited service at the airport; there
are four bureaux de change in the International Terminal and ATMs are located
in the area between the check-in counters and SkyPlaza on the Departures level.
There is also a post office in the International Terminal. Eating and drinking:
A variety of cafés and restaurants are available throughout the airport.
Shopping: Airport shopping includes duty-free. Other facilities: Showers are
available in Departures.
Disabled Facilities
Wheelchair-accessible toilets, travelators and lifts are provided throughout
the terminal. Wheelchairs are available on request; passengers should contact
their airline in advance.
Conference and Business Facilities
VIP rooms on the Arrivals level of the International Terminal provide business
and conference facilities and equipment which can be booked through the airport's
main reception. Conference, meeting and boardrooms and a fully serviced business
centre are provided by the Hilton Melbourne Airport; the hotel offers direct
pedestrian access to the domestic and international terminals (tel: (0)3 8336
2000 for bookings). The Central Melbourne Airport (tel: (0)3 9933 5111) also
provides conference rooms and business facilities and is located a short walk
from the International Terminal; however, the hotel is closed until April 2002
when it will re-open as the Holiday Inn Melbourne Airport.
Car Hire
Car hire companies include Avis, Budget, Hertz, National and Thrifty; companies
have their offices in the domestic terminal areas as well as on the ground
floor of the short term carpark.
Car Parking
The airport has both long-term and short-term car parks, located close to
the passenger terminals. Short-term parking is located immediately in front
of the passenger terminal. The new multi-storey car park offers undercover
parking with direct access to the terminal via undercover walkways. For parking
information contact Secure Parking Melbourne Airport (tel: (0)3 9297 1377).
Driving Directions
From Melbourne city centre, drivers should take the CityLink toll road; this
becomes the Tullamarine Freeway which leads to the airport.
Public Transport
Taxi: Taxis are available from the ground floor level of the terminal (journey
time into the centre of Melbourne: 30 minutes).
Updated! Bus: Skybus
shuttle service: new fleet of buses, which operate every 15 minutes for
most of the day, and it's only a 20 minute trip to the city. (tel: (0)3 9335
3066) operates 24 hours a day between the airport and the city centre.
The service runs approximately every 30 minutes and stops at points close
to hotels and facilities throughout the city centre.
A number of bus services link the airport with the rest of the state of Victoria;
however, some services will operate subject to demand and bookings are necessary.
Visit the airport's website for further information.
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