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Kuala Lumpur Airport InformationThe ultra-modern Kuala Lumpur International Airport (KLIA) at Sepang opened in mid-1998, and is considered one of the most modern airports in the region. Its high-tech features include a RM700-million computerized total airport management system that covers baggage handling among other services. The managers, Malaysia Airports Bhd, say the KLIA can launch 80 flights an hour, and accommodate 25 million passengers and 650 tons of cargo annually. Operations and staff are so efficient that it takes only 75 seconds to process each passenger at the check-in and immigration counters. Luggage waiting time is 10 minutes. To help passengers find their way around the airport easily, signs have been written in English and Malay. Airy and well lit, the buildings have a total floor-space of 480,000 square meters. KLIA's 10,000-hectare land area includes a Formula 1 racetrack, theme parks, an amusement center, a green lung, and provision for airport expansion to handle 100 million passengers annually. Hundreds of public phones are located throughout the airport, mainly at the Arrival and Departure areas, and are generally in good working order. These phones accept Amex, Diners Club, MasterCard and Visa cards, as well as smart cards that can be purchased at the airport. Maps and guidebooks can be obtained at the Tourism Malaysia counter at the international Arrival hall, after Customs, on Level 3 of the main terminal building. The main terminal and the satellite building are linked by a 180-people capacity "aerotrain" that leaves every 5 minutes. For more informations: http://www.klia.com.my/ Departure Tax A departure tax of RM40 is normally incorporated into the air ticket fee. Otherwise, it is paid at check-in. Service fees are normally charged and tipping is not encouraged. To cover the walking distances, there are walkalators, escalators and elevators. Baggage trolleys, conveniently located within the Arrivals area, are free and may be left at the point where they are no longer required. The airport does not have porter service. Business Center Plaza Business Centre Restaurants/Coffee Shops Food and beverage outlets are located at the main terminal and satellite buildings, both before and after Immigration and Customs checkpoints. They include McDonald's, DeliFrance, and other restaurants, bars and cafes -- a few of them open 24-hours. Grocery items are sold together with magazines at the main terminal and satellite buildings. The following restaurants are good for quick meetings: Eden Restaurant Burger King Airport Hotels Pan Pacific Hotel Airside Transit Hotel Shopping At the arrival concourse, after immigration and before customs, duty-free shops sell chocolates, cosmetics, liquor, wine and cigarettes. The majority of shops, however, are at the departure concourse. Apart from Zang Toi of New York and MAS Boutique, upmarket names include Dunhill, Gucci, Nina Ricci, Christian Dior, Versace and Body Shop. Other stores offer jewelry, electronic and leather goods, watches, CDs, books and magazines, pewter items and batik. Car Rental Mayflower Acme Tours Avis Rent-a-Car Airport Parking Passenger and baggage check-in can be done at the covered car park adjacent to the main terminal building. With 6,000 bays, there is generally sufficient space. Other Facilities Aeromed Medical Centre Lost and Found Arrival area of the main terminal building, close to baggage
collection point The Post Office on Level 5 of the main terminal building is open from 8:30am to 5pm Monday to Saturday. Hot shower facilities can be found in the Airside Transit Hotel for RM20. There is a beauty salon at the international Arrival/Departure areas of the satellite building. Suraus for Muslims are located at the Arrival and Departure areas of the main terminal building and at the satellite building. For non-Muslims, there is a quiet room before Immigration at the Departure concourse; the key can be obtained at the Information counter. The airport, including its toilets, is designed to be disabled-friendly. |